a former president who is convicted,
a deposed president who was convicted of plunder?
a sinner president who lacks the moral fiber to govern;
and who is now implicated in double murder?
yet he is popular. WHY?
Ask the press, the journalists and the media why?
Ask why reporters who keep on reporting and publishing every garbage he says?
Ask a field reporter who is star-struck every time he gets to interview the convicted plunderer;
Ask why reporters do'nt ask him direct questions?
Ask why publishers keep him in the media and in front pages of newspapers?
Ask why media cant simply IGNORE him?
is it because it boils down to getting "exclusive" news?
is it because erap sells newspapers and attracts ads?
is it because eraps calling radio stations give the hosts credibility?
Has media asked itself that ignoring him will do a lot of justice to this country
has media asked itself that reporting about him is not just about making money.
It is spreading truth and helping the masses rise from the pile of ignorance and learn about the truth
In short ALL about him is a pile of muck NOT WORTH REPORTING.
Wednesday, October 21, 2009
Monday, October 19, 2009
Cost Savings Of Cebu Pacific - A Security Nightmare
Once again, I have used Cebu Pacific on a return flight to Davao and on both occasions, we did not use the bridge that was designed to ferry passengers safely from the departure area to the plane and from the plane back to the airport.
But on this occasion as in many of the Cebu Pacific flights to and from Davao, plane is parked at the tarmac or at the docking bay but were not allowed to use the bridge. In so doing, passengers have to go down the tarmac and walk, yes, I repeat WALK to the airport. Here is what happened upon arrival at NAIA 3. Opening the rear door, the passengers at the rear went down the stairs, the passengers on the front row exited through the bridge at the front door but was instructed to go down the stairs of the bridge. All passengers walked to the airport entrance for about 100 meters, went up one floor where the bridge meets the airport, walked all the way to the other end of the airport and then went down the stairs to the conveyor belt to get the checked in luggage. If one is handicapped and forgot to request for assistance, then this is calvary. This airline may be promoting health to its passengers but this is unheard of.
What happened to the airport tax that we pay? Is this the service we get for the P200 pesos we pay each time we use the airport. How come PAL and other airlines does not do this? What about the other taxes that are charged with the ticket?
I complained to the attendant and her reply was that this is one one gets for cheap fare. WHATTTTT? Not all passengers are paying cheap tickets, I complained because I paid a regular-priced ticket. But more seriously, such practice is a security nightmare. Getting passengers to roam around at the tarmac is inviting possible security breach to happen. What is the use of installing all those strict security procedures when one gets to roam at the tarmac? There are no security personnel there to watch, only Cebu Pacific Attendants. Why did ATO allow this?
Shall we wait for something dreadful and deadly to happen?
But on this occasion as in many of the Cebu Pacific flights to and from Davao, plane is parked at the tarmac or at the docking bay but were not allowed to use the bridge. In so doing, passengers have to go down the tarmac and walk, yes, I repeat WALK to the airport. Here is what happened upon arrival at NAIA 3. Opening the rear door, the passengers at the rear went down the stairs, the passengers on the front row exited through the bridge at the front door but was instructed to go down the stairs of the bridge. All passengers walked to the airport entrance for about 100 meters, went up one floor where the bridge meets the airport, walked all the way to the other end of the airport and then went down the stairs to the conveyor belt to get the checked in luggage. If one is handicapped and forgot to request for assistance, then this is calvary. This airline may be promoting health to its passengers but this is unheard of.
What happened to the airport tax that we pay? Is this the service we get for the P200 pesos we pay each time we use the airport. How come PAL and other airlines does not do this? What about the other taxes that are charged with the ticket?
I complained to the attendant and her reply was that this is one one gets for cheap fare. WHATTTTT? Not all passengers are paying cheap tickets, I complained because I paid a regular-priced ticket. But more seriously, such practice is a security nightmare. Getting passengers to roam around at the tarmac is inviting possible security breach to happen. What is the use of installing all those strict security procedures when one gets to roam at the tarmac? There are no security personnel there to watch, only Cebu Pacific Attendants. Why did ATO allow this?
Shall we wait for something dreadful and deadly to happen?
Saturday, October 17, 2009
Doing Business at Department of Foreign Affairs of the Philippines - A reflection
Because my eldest son was born outside the Philippines during my six-year study stint in Europe, we need to get his original birth certificate from the country he was born in order to fill up his records here at the National Statistics office. The NSO referred us to the Consular Records Division of the DFA.
I took a half a day off from work on Thursday afternoon of October to work on the reconstruction of his birth certificate. I have a copy of the report of live birth I filed several months after the child was born at the Consular office of that country.
Taking the jeep from Pasay rotunda MRT station, I alighted at the corner of FB Harison and walked towards DFA. The distance from the corner to DFA compound was probably 100 meters and walking through the distance, I was harassed by at least 10 men and women branding their large laminated IDs and offering assistance in the procurement of passport. The whole entrance to the passport processing was full of more ID weilding men and women. I could not imagine how DFA could allow such chaos around the area where our own countrymen are being gyped publicly by these jackals.
But my business is at the Consular Records Division, so I was referred to Gate 1. Upon entrance, a security guard asks what your business for entering, another one inspects your bag. I was carrying a camera because I need to do a photo session later that evening. I was informed rather brusquely by the guard named R. F. Sabala that cameras are not allowed. As I would not entrust a very expensive camera to them, because they have no secure place to store it. They would simply issue a receipt and just put is on the table. These are very delicate and expensive instruments. I informed them that the camera are in separate pieces and could not be used. I inquired why they don't allow cameras but allow mobile phones with cameras. If cameras are banned for security purposes, then DFA must also prohibit all mobile phones with cameras. These mobile phones could take pictures discreetly in comparison with what I have which is a very bulky camera. I was wondering whether the issue with cameras has something todo with journalist rather than security. Knowing that these guards are just following orders hook line and sinker, arguing with them is a waste of time. I left my camera at the guard house and placed just on top of the table.
I was again halted in the main entrance of the building. I was informed that I was wearing a pair of sandals and it is DFA policy that sandals are not allowed. I could not believe what I heard because I was wearing a branded leather sandals that covered at least 50% of my feet. With the plan of going to Paranaque and Laguna later in the day where flooding occurs at a slight rain, sandals are, by call of the current times, the most appropriate footgear because I could remove it and put is back again once on dry land.
If indeed there is such a no-sandals policy, then this is such as STUPID and discriminatory because I could not imagine a poor Filipino who could not afford shoes going there to transact a business will not be allowed nor an Indigenous Filipino on a G-string being barred to transact business? Have we changed the definition of being a Filipino? I could not imagine someone from a flooded area to arrive there wearing shoes to transact business? Do we tell them to turn back and get a pair of shoes? Does this mean we are less a Filipinos for coming to DFA premises if we wear only sandals?
If the intention of that anti-sandal policy is INDECENCY, DFA should revisit the policy itself and also the definition of sandals. I think that the DFA policy refers to flip flops which have been been labelled synonymously with those sleek, and decent looking sandals use of sandals. And this is how the guards have selectively applied this to me because I had an earlier argument with them with my camera. While I was complaining about this ridiculous policy, I observed that more than 50% of the women visitors are wearing even slippers and these are allowed inside without a wink!!!!
If decency is the goal of that policy, then its definition based on what i experienced is exposure of 50% of my feet. Perhaps, DFA should look not just on my feet but to the half naked (but shapely women) roaming the corridors of DFA. Perhaps the indecency there is my non-pedicured nails which may be too much for our diplomats to look at?
But this is not the end of my story, I finally reached the office of the consular records division. There I waited not very long and finally, I transacted my business with a very nice person. I have requested for a reconstruction of the birth certificate of my son and explained the urgency of my need. I was informed that it will take 1- 2 months to accomplish this because this request will have to be officially transmitted with a cover letter and sent via the snail mail.
When i suggested that we could simply scan the file and send an email to the appropriate embassy, I was flatly informed that their office have no email facility and using electronic means is not an acceptable way of facilitating business. In our present flat world where everybody is connected by internet, that in a click of a mouse, one could send information halfway accross the world, i could not imagine DFA, the Foreign Affaris of the country, still depend on a very expensive and with a high carbon footprint way of delivering its mail services. If this is the kind of service that DFA delivers to its people, how could it serve efficiently the over 10 million overseas Filipino workers?
I took a half a day off from work on Thursday afternoon of October to work on the reconstruction of his birth certificate. I have a copy of the report of live birth I filed several months after the child was born at the Consular office of that country.
Taking the jeep from Pasay rotunda MRT station, I alighted at the corner of FB Harison and walked towards DFA. The distance from the corner to DFA compound was probably 100 meters and walking through the distance, I was harassed by at least 10 men and women branding their large laminated IDs and offering assistance in the procurement of passport. The whole entrance to the passport processing was full of more ID weilding men and women. I could not imagine how DFA could allow such chaos around the area where our own countrymen are being gyped publicly by these jackals.
But my business is at the Consular Records Division, so I was referred to Gate 1. Upon entrance, a security guard asks what your business for entering, another one inspects your bag. I was carrying a camera because I need to do a photo session later that evening. I was informed rather brusquely by the guard named R. F. Sabala that cameras are not allowed. As I would not entrust a very expensive camera to them, because they have no secure place to store it. They would simply issue a receipt and just put is on the table. These are very delicate and expensive instruments. I informed them that the camera are in separate pieces and could not be used. I inquired why they don't allow cameras but allow mobile phones with cameras. If cameras are banned for security purposes, then DFA must also prohibit all mobile phones with cameras. These mobile phones could take pictures discreetly in comparison with what I have which is a very bulky camera. I was wondering whether the issue with cameras has something todo with journalist rather than security. Knowing that these guards are just following orders hook line and sinker, arguing with them is a waste of time. I left my camera at the guard house and placed just on top of the table.
I was again halted in the main entrance of the building. I was informed that I was wearing a pair of sandals and it is DFA policy that sandals are not allowed. I could not believe what I heard because I was wearing a branded leather sandals that covered at least 50% of my feet. With the plan of going to Paranaque and Laguna later in the day where flooding occurs at a slight rain, sandals are, by call of the current times, the most appropriate footgear because I could remove it and put is back again once on dry land.
If indeed there is such a no-sandals policy, then this is such as STUPID and discriminatory because I could not imagine a poor Filipino who could not afford shoes going there to transact a business will not be allowed nor an Indigenous Filipino on a G-string being barred to transact business? Have we changed the definition of being a Filipino? I could not imagine someone from a flooded area to arrive there wearing shoes to transact business? Do we tell them to turn back and get a pair of shoes? Does this mean we are less a Filipinos for coming to DFA premises if we wear only sandals?
If the intention of that anti-sandal policy is INDECENCY, DFA should revisit the policy itself and also the definition of sandals. I think that the DFA policy refers to flip flops which have been been labelled synonymously with those sleek, and decent looking sandals use of sandals. And this is how the guards have selectively applied this to me because I had an earlier argument with them with my camera. While I was complaining about this ridiculous policy, I observed that more than 50% of the women visitors are wearing even slippers and these are allowed inside without a wink!!!!
If decency is the goal of that policy, then its definition based on what i experienced is exposure of 50% of my feet. Perhaps, DFA should look not just on my feet but to the half naked (but shapely women) roaming the corridors of DFA. Perhaps the indecency there is my non-pedicured nails which may be too much for our diplomats to look at?
But this is not the end of my story, I finally reached the office of the consular records division. There I waited not very long and finally, I transacted my business with a very nice person. I have requested for a reconstruction of the birth certificate of my son and explained the urgency of my need. I was informed that it will take 1- 2 months to accomplish this because this request will have to be officially transmitted with a cover letter and sent via the snail mail.
When i suggested that we could simply scan the file and send an email to the appropriate embassy, I was flatly informed that their office have no email facility and using electronic means is not an acceptable way of facilitating business. In our present flat world where everybody is connected by internet, that in a click of a mouse, one could send information halfway accross the world, i could not imagine DFA, the Foreign Affaris of the country, still depend on a very expensive and with a high carbon footprint way of delivering its mail services. If this is the kind of service that DFA delivers to its people, how could it serve efficiently the over 10 million overseas Filipino workers?
Wednesday, September 30, 2009
Anatomy of the Metro Manila Flood Part II: What It taught Us
From Saturday evening, when flood waters rose to many low lying areas of Metro Manila, the entire city was caught unprepared. Rescue efforts started only several hours after frantic calls for help have reverberated to all media and government outlets. Only after people cling to their precious lives on rooftops.
Ondoy's teaching #I: Be prepared for any kind storm, no matter how small or how far. Be prepared as a community (rescue mission members organized and equipped and instructions on roles and responsibilities) and as a family or inidividual.
Ondoy's teaching #II Precautionary approach to disaster is better than rescue missions. Anticipate and let us not wait for disaster to happen before we act.
Ondoy's teaching #III Locally organized rescue and relief missions are better placed to handle disasters than nationally coordinated ones. This is true both for rescue and relief and mopping up operations. National coordination should simply provide necessary support and logistics to the local missions. This would prevent small areas from being left out.
SOME LESSONS LEARNED TOO
1. Evacuation Centers - i could understand the use of school buildings as immediate solutions to locate victims but when such things happen in cities like metro Manila, the best place would be the Sports Complex like Rizal Colliseum, Amang Rodrigues Sports Center. Big churches could also be used. Sports complexes could handle more people, our problem with toilet facilities would be lessened, accomodate more people and more importantly, free the schools for the students to get back to school. In short, these structures were built to handle lots of people and therefore have more facilities than schhools have.
Evacuation centers need not be the immediate areas especially where conditions are not optimal. Moreover, sports complexes have gates that entry of people could be managed, thus eliminating a lot of non-calamity victims.
2. When disaster strikes, the first thing that develop countries do is call in the national guards to prevent looting. Had the police and military been immediately deployed, it would be easier to evacuate people because they will fell safer that their properties will not be stolen.
3. Again, in disaster activities, rescue and relief would be a lot more simple if we have an easy documentation system. But this is impossible when we do not have a 1) national ID, nor a 2) well documented list of addresses. Imagine the difficulty for a rescuer (particularly those new to the area) in locating an address and where all street names are under water. The numbering of houses are chaotic in many areas, and in places where we have illegal settlers, an individual identity card would go a long way under such circumstances.
WE, as a nation responded well and our generosity, volunteerism is very much alive within our hearts as Filipinos. But we could even be much much better, save more lives, if only we have the proper plan, infrastructure to support us.
Ondoy's teaching #I: Be prepared for any kind storm, no matter how small or how far. Be prepared as a community (rescue mission members organized and equipped and instructions on roles and responsibilities) and as a family or inidividual.
Ondoy's teaching #II Precautionary approach to disaster is better than rescue missions. Anticipate and let us not wait for disaster to happen before we act.
Ondoy's teaching #III Locally organized rescue and relief missions are better placed to handle disasters than nationally coordinated ones. This is true both for rescue and relief and mopping up operations. National coordination should simply provide necessary support and logistics to the local missions. This would prevent small areas from being left out.
SOME LESSONS LEARNED TOO
1. Evacuation Centers - i could understand the use of school buildings as immediate solutions to locate victims but when such things happen in cities like metro Manila, the best place would be the Sports Complex like Rizal Colliseum, Amang Rodrigues Sports Center. Big churches could also be used. Sports complexes could handle more people, our problem with toilet facilities would be lessened, accomodate more people and more importantly, free the schools for the students to get back to school. In short, these structures were built to handle lots of people and therefore have more facilities than schhools have.
Evacuation centers need not be the immediate areas especially where conditions are not optimal. Moreover, sports complexes have gates that entry of people could be managed, thus eliminating a lot of non-calamity victims.
2. When disaster strikes, the first thing that develop countries do is call in the national guards to prevent looting. Had the police and military been immediately deployed, it would be easier to evacuate people because they will fell safer that their properties will not be stolen.
3. Again, in disaster activities, rescue and relief would be a lot more simple if we have an easy documentation system. But this is impossible when we do not have a 1) national ID, nor a 2) well documented list of addresses. Imagine the difficulty for a rescuer (particularly those new to the area) in locating an address and where all street names are under water. The numbering of houses are chaotic in many areas, and in places where we have illegal settlers, an individual identity card would go a long way under such circumstances.
WE, as a nation responded well and our generosity, volunteerism is very much alive within our hearts as Filipinos. But we could even be much much better, save more lives, if only we have the proper plan, infrastructure to support us.
Anatomy of the Metro Manila flood: Part I- It is Expected to Happen
It came to me as a no surprise that we have deadly floods in Metro Manila. The reasons are not because we have denuded our forest (well partly yes,), nor because of climate change, nor because the storm (mind you, only a category 2) that carried lots of rainfall. It is because of two main reasons:
First, we have cemented, asphalted and built over large tracks of land that rainwater could no longer be absorbed by the land. This is the natural process and in so doing replenish our ground water. So what happens when we covered and built over raw land, we simply diverted rainwater into small canals, sewage system(is there one?), reclaimed our small creeks (just compare today's map with those in 1950's), silted our major tributaries and built on or covered our catchment areas.
This last one is one of the two main reasons why we have disaster. People complained of high water along Pateros, areas around laguna lake, areas along marikina river. But you know what, these places like Provident subdivision and others are situated in FLOOD PLAINS. These are natural catchment areas. Nature has created it so that excess water will have someplace to go before they are drained out. The area and extend of these FLOOD PLAINS have been designed by nature over tens of thousand of years. It also tells us that nature has provided these catchment areas as there will be times when more rains will come that rivers and tributaries could not handle.
But our planners, architects, engineers and politician cum businessmen thought they know more. Who let and why were housing units were allowed to be built on these flood plains bespeak of extreme ignorance on laws of nature. How many times have we heard businessmen convince our planners that they will make a wasteland profitable?
Reason #2: We, as a family or individuals are not prepared. I grew up in Quezon province where i experienced typhoon almost every year. I learned in my early years the preparations we do everytime a typhoon is expected to hit us. At least two days before typhoon arrives, we make sure we have kerosene (or used oil)and matches for our light (we have no electricity then), we have enough batteries for our radio (to keep track of typhoon) and for our flashlight, we buy sufficient rice, salt and animal lard and dry firewood to last for a week, stock up water in two clay jars. To protect our house, we put support structures both at the lee and alee side, put used fish net and lots of weight on our roofs so it will not be blown away. To protect our crops, we trim excess leaves of the bananas and put extra support for the fruit bearing ones, trim excess branches of fruit trees. All our animals (pigs, chickens, ducks) are beneath our houses and extra fodder is collected. In short, imagine the amount of work just to prepare for the worst.
During the passage of the typhoon itself, it was fun for us kids to put those tin cans, pails and basins where our roof drips. This we need to keep our sleeping quarters dry. it is also a nice time with all family members present, a time for story telling, a time for prayers. Compare this with a typical Metro Manila family. Because it is a weekend and raining, most people are glued to their television set, or glued to the computer and children playing computer games. Unmindful of the threat of the storm, they go on with their normal weekend life. Only when the power was cut off did they realize that flood was fast rising. Not knowing what to do, the rest is history.
First, we have cemented, asphalted and built over large tracks of land that rainwater could no longer be absorbed by the land. This is the natural process and in so doing replenish our ground water. So what happens when we covered and built over raw land, we simply diverted rainwater into small canals, sewage system(is there one?), reclaimed our small creeks (just compare today's map with those in 1950's), silted our major tributaries and built on or covered our catchment areas.
This last one is one of the two main reasons why we have disaster. People complained of high water along Pateros, areas around laguna lake, areas along marikina river. But you know what, these places like Provident subdivision and others are situated in FLOOD PLAINS. These are natural catchment areas. Nature has created it so that excess water will have someplace to go before they are drained out. The area and extend of these FLOOD PLAINS have been designed by nature over tens of thousand of years. It also tells us that nature has provided these catchment areas as there will be times when more rains will come that rivers and tributaries could not handle.
But our planners, architects, engineers and politician cum businessmen thought they know more. Who let and why were housing units were allowed to be built on these flood plains bespeak of extreme ignorance on laws of nature. How many times have we heard businessmen convince our planners that they will make a wasteland profitable?
Reason #2: We, as a family or individuals are not prepared. I grew up in Quezon province where i experienced typhoon almost every year. I learned in my early years the preparations we do everytime a typhoon is expected to hit us. At least two days before typhoon arrives, we make sure we have kerosene (or used oil)and matches for our light (we have no electricity then), we have enough batteries for our radio (to keep track of typhoon) and for our flashlight, we buy sufficient rice, salt and animal lard and dry firewood to last for a week, stock up water in two clay jars. To protect our house, we put support structures both at the lee and alee side, put used fish net and lots of weight on our roofs so it will not be blown away. To protect our crops, we trim excess leaves of the bananas and put extra support for the fruit bearing ones, trim excess branches of fruit trees. All our animals (pigs, chickens, ducks) are beneath our houses and extra fodder is collected. In short, imagine the amount of work just to prepare for the worst.
During the passage of the typhoon itself, it was fun for us kids to put those tin cans, pails and basins where our roof drips. This we need to keep our sleeping quarters dry. it is also a nice time with all family members present, a time for story telling, a time for prayers. Compare this with a typical Metro Manila family. Because it is a weekend and raining, most people are glued to their television set, or glued to the computer and children playing computer games. Unmindful of the threat of the storm, they go on with their normal weekend life. Only when the power was cut off did they realize that flood was fast rising. Not knowing what to do, the rest is history.
Tuesday, June 16, 2009
Why You Too Should NOT Fly Cebu Pacific
When Cebu Pacific started operation using its DC9 planes, I have been their loyal customer and a gold miler at that despite the fact that their planes were older than 20 years. I simply trusted them, liked their very personal service, their on-board games, their spartan but pleasant summit lounges. I used to buy commuter pass and have been one of those that convinced a lot of people to try this company. In short, they were, at that time, far better than the national airline.
But when Cebu Pacific changed its fleet, it changed with it their way of doing business, from customer oriented service to pure profit using (rather abusing) the "value" airline concept.
Below are my reasons why:
1. Many (not sure if all)of their ticketing offices even at airports are private travel agencies, not in anyway attached to Cebu Pacific. Many of these ticketing offices charges additional service fees even at airports. Some scrupulous travel agencies add costs on offers of the cheapest rates.
2. Because of such setup, they are in no position to undertake changes in bookings (as in the case of Jakarta, Bangkok, Singapore)and one has to buy a ticket at a regular rate. SO BE CAREFUL WHEN TRAVELING TO THEIR REGIONAL DESTINATIONS. ENSURE NOT TO CHANGE YOUR SCHEDULE OR YOU WILL END UP BUYING AN EXPENSIVE REGULAR PRICED TICKET. (Tip: try other airlines, its cheaper)
3. Their baggage allowance is only 15 kg (10kg for small planes), not a bit more or you get to pay a hefty sum for excess baggage. Other airlines have 20 kg. If you are coming from abroad using other airlines, I advise you not to take this airline because all your savings will end up paying your baggages. They know how to exploit the culture of filipinos of bringing so many "pasalubongs".
4. When buying tickets on-line, never tick that no baggage because if you do, you will pay 400 pesos even if you only have a kilo to check in. I call this pure robbery. I wonder if this is legal.
5. When buying tickets on-line, the default is for you to get an insurance. Be careful to untick it. The only nice thing on line is they let you offset your carbon footprint by ticking that Panda of WWF. This should have been the default.
6. If you are plump, overweight (waistline over 36 inches), tall by filipino standard over 1.75 meter, this airline is not for you because seat distances between rows fit only small sizes comfortably. Their seatbelts are also very short. Unless of course you are willing to pay for their exit row seats which cost 200 pesos, I advise you to take up yoga or train to become a contortionist before taking the ride. CALLING ATTENTION OF ATO!! If we go by the rules of safety, the wider the rows the easier for people to get evacuated in emergencies.
7. Their marketing strategy rests on cheap ticket prices. Beware, the prices of tickets are the same for all the airlines, yet if you fly Cebu Pacific, you will have to buy your own food and water, there are no newspapers and you will freeze inside the plane because they carry no blankets. I just don't know if you need to pay for medicines for emergencies as I have not been sick.
8. Some flights of Cebu Pacific do not use the bridge because of cost saving measures. This is really one of the worst thing they do. Passengers pay for 200 pesos for airport tax but in some instances, eg in some Davao flights, the plane is parked on the tarmac where people use the stairs and walk to the arrival station, drench in rain or dried by sun, all because of savings, theirs, not yours.
9. On time 95% of the time? No longer and more likely the NOT on time 95% of the time. Airlines do not make money at the airports so the plane needs to be in the air most of the time. The consequence is that once the plane is late, it accumulates. A flight from Davao to Manila leaving at 8:30 pm finally took off at 12 midnight. They will offer food if the delay time is over four hours.
10. But their practice is not to inform the public immediately. They will inform of the delay on INSTALLMENT BASIS even if they knew before hand that the delay will be for several hours. This removes your posiblity of requesting for tranfer to another airline which they must shoulder!
11. Take note of their practice of telling people on their preflight announcement that flight duration is made longer by 10 minutes, such that upon arrival, they will boast that they arrive 10 minutes ahead of scheduled arrival. But this is announcement is done upon touchdown. How many times have we waited at the tarmac for over 10 minutes because the space where to dock is not yet free?
12. But the worst experience I have with this airline is when I was charged double on my credit card. I only realized this when I checked in where I am being charged for no-show for the same name, same flight, same date. It was only then I realized that they charged me twice.
13. It was good that they say they would rectify the problem and debit it back to may credit card. It is very bad because they did not tell me how long it would take. From the time I complained, it took them two months for their accounting to "process it" using with todays electronic technology. Today, three months later, the credit company still charges me with interest. I am still awaiting for the debit to be made.
14. I wont travel again on this airline. This is the only way to prevent number 15 to make it in this list.
I wish you revert back to your old planes and nice service.
But when Cebu Pacific changed its fleet, it changed with it their way of doing business, from customer oriented service to pure profit using (rather abusing) the "value" airline concept.
Below are my reasons why:
1. Many (not sure if all)of their ticketing offices even at airports are private travel agencies, not in anyway attached to Cebu Pacific. Many of these ticketing offices charges additional service fees even at airports. Some scrupulous travel agencies add costs on offers of the cheapest rates.
2. Because of such setup, they are in no position to undertake changes in bookings (as in the case of Jakarta, Bangkok, Singapore)and one has to buy a ticket at a regular rate. SO BE CAREFUL WHEN TRAVELING TO THEIR REGIONAL DESTINATIONS. ENSURE NOT TO CHANGE YOUR SCHEDULE OR YOU WILL END UP BUYING AN EXPENSIVE REGULAR PRICED TICKET. (Tip: try other airlines, its cheaper)
3. Their baggage allowance is only 15 kg (10kg for small planes), not a bit more or you get to pay a hefty sum for excess baggage. Other airlines have 20 kg. If you are coming from abroad using other airlines, I advise you not to take this airline because all your savings will end up paying your baggages. They know how to exploit the culture of filipinos of bringing so many "pasalubongs".
4. When buying tickets on-line, never tick that no baggage because if you do, you will pay 400 pesos even if you only have a kilo to check in. I call this pure robbery. I wonder if this is legal.
5. When buying tickets on-line, the default is for you to get an insurance. Be careful to untick it. The only nice thing on line is they let you offset your carbon footprint by ticking that Panda of WWF. This should have been the default.
6. If you are plump, overweight (waistline over 36 inches), tall by filipino standard over 1.75 meter, this airline is not for you because seat distances between rows fit only small sizes comfortably. Their seatbelts are also very short. Unless of course you are willing to pay for their exit row seats which cost 200 pesos, I advise you to take up yoga or train to become a contortionist before taking the ride. CALLING ATTENTION OF ATO!! If we go by the rules of safety, the wider the rows the easier for people to get evacuated in emergencies.
7. Their marketing strategy rests on cheap ticket prices. Beware, the prices of tickets are the same for all the airlines, yet if you fly Cebu Pacific, you will have to buy your own food and water, there are no newspapers and you will freeze inside the plane because they carry no blankets. I just don't know if you need to pay for medicines for emergencies as I have not been sick.
8. Some flights of Cebu Pacific do not use the bridge because of cost saving measures. This is really one of the worst thing they do. Passengers pay for 200 pesos for airport tax but in some instances, eg in some Davao flights, the plane is parked on the tarmac where people use the stairs and walk to the arrival station, drench in rain or dried by sun, all because of savings, theirs, not yours.
9. On time 95% of the time? No longer and more likely the NOT on time 95% of the time. Airlines do not make money at the airports so the plane needs to be in the air most of the time. The consequence is that once the plane is late, it accumulates. A flight from Davao to Manila leaving at 8:30 pm finally took off at 12 midnight. They will offer food if the delay time is over four hours.
10. But their practice is not to inform the public immediately. They will inform of the delay on INSTALLMENT BASIS even if they knew before hand that the delay will be for several hours. This removes your posiblity of requesting for tranfer to another airline which they must shoulder!
11. Take note of their practice of telling people on their preflight announcement that flight duration is made longer by 10 minutes, such that upon arrival, they will boast that they arrive 10 minutes ahead of scheduled arrival. But this is announcement is done upon touchdown. How many times have we waited at the tarmac for over 10 minutes because the space where to dock is not yet free?
12. But the worst experience I have with this airline is when I was charged double on my credit card. I only realized this when I checked in where I am being charged for no-show for the same name, same flight, same date. It was only then I realized that they charged me twice.
13. It was good that they say they would rectify the problem and debit it back to may credit card. It is very bad because they did not tell me how long it would take. From the time I complained, it took them two months for their accounting to "process it" using with todays electronic technology. Today, three months later, the credit company still charges me with interest. I am still awaiting for the debit to be made.
14. I wont travel again on this airline. This is the only way to prevent number 15 to make it in this list.
I wish you revert back to your old planes and nice service.
Friday, June 12, 2009
Finding a Better Way: A Request to ADB
To the Management of ADB and MRT3,
This is an appeal to the Asian Development Bank (ADB) in Ortigas, Metro Manila Philippines and the MRT3 management
As a regular Metro Manila commuter using the light railway sytem, MRT3, the pedestrian access to ortigas area and malls around Ortigas Station is very narrow, particularly those going south. Along EDSA, this two-meter pedestrian lane is too small for such a huge number of pedestrians as the way is hindered by the support structures of the train station. The sidewalk becomes even smaller between ADB and the SM Megamall where the space shrinks to just a meter carved out of the roadside!
The way to ease flow of people is to request your office to provide another two meters of ADB's space, move the ADB circumferential fence to allow construction of additional pedestrian space. A cursory look at the expansion site sees no major use of the space immediately adjacent to the fence.
As the number of commutters will likely increase, please help us commuters to alleviate our great discomfort of queing and staying longer than necessary in the sidewalk that is heavily polluted. Let us also not wait for someone to be shoved into EDSA.
As the ADB premises I believe was donated by the Filipino people, perhaps it is fitting and proper to share some of it to suffering commuters.
sincerely,
fishview
This is an appeal to the Asian Development Bank (ADB) in Ortigas, Metro Manila Philippines and the MRT3 management
As a regular Metro Manila commuter using the light railway sytem, MRT3, the pedestrian access to ortigas area and malls around Ortigas Station is very narrow, particularly those going south. Along EDSA, this two-meter pedestrian lane is too small for such a huge number of pedestrians as the way is hindered by the support structures of the train station. The sidewalk becomes even smaller between ADB and the SM Megamall where the space shrinks to just a meter carved out of the roadside!
The way to ease flow of people is to request your office to provide another two meters of ADB's space, move the ADB circumferential fence to allow construction of additional pedestrian space. A cursory look at the expansion site sees no major use of the space immediately adjacent to the fence.
As the number of commutters will likely increase, please help us commuters to alleviate our great discomfort of queing and staying longer than necessary in the sidewalk that is heavily polluted. Let us also not wait for someone to be shoved into EDSA.
As the ADB premises I believe was donated by the Filipino people, perhaps it is fitting and proper to share some of it to suffering commuters.
sincerely,
fishview
Subscribe to:
Posts (Atom)
